purchase conditions

Purchase Conditions – tusvinilos

Personalized Order:
- All decorative vinyl of tosvinilos are manufactured according to the specifications provided by the customer during the purchase process.
Confirmation of Details:
- The customer is responsible for accurately reviewing and confirming the details provided during purchase, including dimensions, colors and any other personalized aspect.
QUALITY GUARANTEE:
- In Tusvinilos we commit ourselves to offer high quality products and to follow rigorous standards in the manufacture of decorative vinyl.
Returns are not accepted:
- Due to the personalized nature of our products and the custom manufacturing process, We regret informing that we do not accept returns or changes once the purchase has been confirmed.
Error verification:
- Customers are strongly recommended to verify all the details of their order before confirming the purchase. Any error in the specifications must be communicated immediately after making the purchase.
Cancellation of orders:
- Orders cannot be canceled once the manufacturing process has begun. Any cancellation request must be made within the first 24 hours after making the purchase.
Quality problems or manufacturing errors:
- In the unlikely case that the product received present quality problems or manufacturing errors, We ask customers to contact us within the 7 days after reception so that we can address and solve the situation.
Safe shipping:
- We commit ourselves to make safe shipments to ensure that products arrive in optimal conditions. Any damage during transport must be immediately notified to the carrier and us.
Contact and support:
- For any question, problem or clarification, Our support team is available to help you. You can contact us through [Contact information].
Acceptance of conditions:
- When making a purchase in Tusvinilos, The customer accepts and understands these purchase conditions, recognizing the personalized nature of the products offered.